Use ADAU1797 on SigmaStudio+
Hello,
I have started working with the ADAU1797 and am trying to configure SigmaStudio+ to use it. It says in the datasheet for the ADAU that it can be used on the software.
However, once on the download page for the software, the ADAU1797 doesn't appear in the compatible parts list. Moreover, the part is not available on SigmaStudio+. Is there a way to program this ADAU via the software ?
Note : I will be receiving the evaluation board shortly.
Thank you.
Thread Notes
Sakthivel P - Moved from SigmaStudio for SHARC to SigmaDSP Processors & SigmaStudio Dev. Tool. Post date updated from Wednesday, June 12, 2024 8:58 AM UTC to Thursday, June 13, 2024 7:47 AM UTC to reflect the move.
Sakthivel P - Moved from SigmaStudio for SHARC to SigmaDSP Processors & SigmaStudio Dev. Tool. Post date updated from Thursday, June 13, 2024 7:47 AM UTC to Thursday, June 13, 2024 7:47 AM UTC to reflect the move.
ADAU1797
software
adau
Sigmastudio+
Hello ThibDouil,
This product requires more close support so please contact our local field office in France since I see you are located in France.
May I also inquire as to who you purchased the evaluation board from?
Thanks,
Dave T
Hello Dave,
Thank you, I'll check with the French field office which I believe is located in Wissous.
The board has been ordered directly through the Analog Devices website.
Thibault D
Hello again,
I have contacted the French field office which redirected me to a support service in the UK with the following email address :
However, after sending an email, I received this following answer telling me to use the Support service available on the Analog website.
Would there be another service that I would be able to contact to receive the support I would need ?
Thank you.
Thibault D
Hello D Thibault,
I would think that the central Apps team should be able to get you in touch with the reps local to you.
This part is not openly supported at the moment. We are only supporting strategic customers so we need more information about you and your company. The evaluation board is not supposed to be shipped to anyone without prior permission to ship it out. We did recently discover an issue with our web-based system not being setup correctly so your order may have slipped in through that crack. At the moment we do not have the resources to support this part for all customers.
I am sorry about that. It is still good to find your local reps and get to know them. They may be able to help with your project in other ways.
Dave T
Hello Dave,
I am currently an intern at Globalsys. A company that makes wireless headsets for aeronautic purposes. I believe you have already been in contact with Sebastien Castel, who is also part of the company, in the past.
We did order the board through the website without asking for permission beforehand. I will definitely contact the local reps anyways as they will surely be able to help us in other ways.
Thank you.
Thibault D
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