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ADAU1977 Evaluation GUI Crash

SigmaDSP & SigmaStudio henry-tang Sep 20, 2016 00:00 13 replies Original on forum ↗
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henry-tang Question
Sep 20, 2016 00:00

Hi Sir,
My OS is Win7 Pro 32bits version but I encountered some questions when run ADAU1977 evaluation software GUI.
And I've tried to installed in on three computers but all problems are the same.
This evaluation software crashed when I open it.
Please refer the description as below and please let me know if you need any more information. Thanks!

Description:
Stopped working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: ADAU1977_RevC.exe
Application Version: 1.0.0.0
Application Timestamp: 4eb8460e
Fault Module Name: mscorwks.dll
Fault Module Version: 2.0.50727.5485
Fault Module Timestamp: 53a121fa
Exception Code: c0000005
Exception Offset: 00045258
OS version: 6.1.7601.2.1.0.256.48
Locale identifier: 1028

Install address : C:\Program Files\Analog Devices\ADAU1977_RevC 2.0\

Thanks very much!

Henry

Integrated/Special Purpose A/D Converters

adau1977

Audio A/D Converters

ADIApproved Reply
Sep 20, 2016 00:00

Hi Henry,

Sorry to hear about the installation issue. Unfortunately I have win 7 64 bit version and it works ok but I can send your question to software team for understanding the issue.

Regards

Rajeev

ADIApproved Reply
Sep 20, 2016 00:00

Hi Henry,

There are 2 versions available, one for 32 bit and other for 64 bit. Did you use the correct one for your system?

Here is the link

http://www.analog.com/en/products/audio-video/audio-ad-converters/adau1977.html#product-evaluationkit

Under software tab, you have option to download 32 bit version.

Regards

Rajeev

henry-tang Reply
Sep 21, 2016 00:00

Hi Rajeev,

Yes, I use correct one and the link is as same as you mentioned above.

If I tried to install 64 bits version, it even can't be installed on computer.

Thanks very much!

henry-tang Reply
Sep 26, 2016 00:00

Hi Rajeev,

Excuse me, does software team have any feedback for this issue?

Thanks very much!

DaveThib Reply
Nov 24, 2017 00:00

Hello Henry,

For now just try to use SigmaStudio. The ADAU1977 is in the library and it pulls up the same exact interface.

I will ask the software team about this.

Here is the link to SigmaStudio:

http://www.analog.com/en/design-center/processors-and-dsp/evaluation-and-development-software/ss_sigst_02.html

Dave T

ADIApproved Reply
Nov 27, 2017 00:00

Hi Henry,

The Sigmastudio dll is not tested for ADAU1977 so not sure if it would work. The installer on the product page works on all our PC's with windows 7. I will forward your question to Software team to look at urgently.

Regards

Rajeev

ADIApproved Reply
Nov 29, 2017 00:00

Hi Henry,

I spoke to SW Engg and he is looking into this but since all our Machines here are 64 bit we need to get hands on 32 bit machine to try and understand the issue. This may require time.

Do you have any 64 bit machine? You can try installing 64 bit version in the meantime.

Regards

Rajeev

TomY Reply
Nov 30, 2017 00:00

Hi, Rajeev

Sorry for interrupt during your discussion.

I am facing same issue.

I tried some PC environments as follow.
Windows7 32bit OS -> NG (tried 4 PCs)
Windows7 64bit OS -> OK (tried 3 PCs)

Therefore, I guess that this issue is related to 32bit OS.

And also, it was NG in case of Windows10 64bit OS.
Doesn't this tool support Windows10 yet?

Best Regards, TomY

samba-guy Reply
Apr 3, 2020 00:00

TomY said:
And also, it was NG in case of Windows10 64bit OS.
Doesn't this tool support Windows10 yet?

What versions of Windows is the ADAU1977 eval SW actually supporting, please?

ADIApproved Reply
Apr 3, 2020 00:00

Hi TomY,

Yes, the GUI for Win10 is attached herewith. We will soon post it on web. But you can give it a try and let us know.

Regards

Rajeev

ADAU1977 x64 Installer.zip

samba-guy Reply
Apr 3, 2020 00:00

Thank you Rajeev.

Regarding support of ADAU1977 in SigmaStudio, I couldn't find it in the list of processors/ICs.

DaveThib said:
For now just try to use SigmaStudio. The ADAU1977 is in the library and it pulls up the same exact interface.

Should I import a DLL to do so?

DaveThib Reply
Apr 7, 2020 00:00

Hello samba-guy,

I was mistaken, I thought that there was a DLL for SigmaStudio for this part but it appears we never created one. Rajeev is the person that knows this part the best.

Dave T

samba-guy Reply
Apr 7, 2020 00:00

Ok, no problem. The GUI for WIN10 worked fine, thank you.