Is there a Support Team???....
And if so, they are really monitoring this forum?...
After a few days waiting from some help in vain and after observing the same behavior with other fellows, I am in trouble choosing one of following scenarios:
A) They are some serious problem with the forum software that turns some posts invisible for Support Team.
B) There are “Taboo” issues on which the Support Team discourages any discussion simply by not answering.
C) I am in hospital in a very deep coma, dreaming with this...
D) Support Team doesn't exist at all and this forum runs unattended. AD is only pretending that such a thing exists... leaving that work for goodwill forum members.
support team
Hi
What specific question are you looking for an answer?
I guess, the most immediate answer to your question is YES, There is support given to all our parts.
Please comment
Miguel
Hi Antonio,
We apologize for the delay on your ADAU1452 issues. This is a feature of the ADAU1452 I am not as familiar with, and there is not much documentation on it's use at the present time. I will try to get you the answers sometime in the next few days after I can discuss this issue with a few of the developers.
I would also recommend that for urgent issues that cannot wait a few days, you should probably contact your local Field Sales Engineer or Field Applications Engineer to escalate your critical issues. In some cases the expert of a particular product might be out of the office traveling or on vacation.
-JT
Very well. It is clear now that at least two people from the Support Team are monitoring this forum, even on the weekend. I'm glad to know that.
Thank you
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