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ADAU1701-MINIZ Communication failure

SigmaDSP & SigmaStudio Vincent-Delhalle Jul 15, 2013 00:00 5 replies Original on forum ↗
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Vincent-Delhalle Question
Jul 15, 2013 00:00

Hello,

I have just received my evaluation board for ADAU1701 and been playing a few hours with it fine.

However I had some minor trouble using it on different USB port but one was working fine so I decided to uninstall the drivers and to do the installation again.

Since then, I canno't communicate anymore with the DSP!

When I try to 'link compile download', a message box tells me that "A USB communication failure has occured".

The USBi seems to work fine since the color of the USBi title is light orange on SigmaDSP. My computer tells me that the USBi is correctly installed and all the leds seems to light up correctly on both boards.

Does anyone have any idea of the solution?

Thanks for your help

Vincent

Audio Signal Processors

communication_failure

usbi

SigmaDSP Audio Processors

adau1701

KJBob Reply
Jul 16, 2013 00:00

Hello Vincent,

Welcome to EngineerZone.

The USBi works best when connected to a USB 2.0 port, see

https://ez.analog.com/message/84442#84442 where BrettG recommends that for now, users avoid USB 3.0 ports. Perhaps it would help if you once more uninstall everything and re-install SIgmaStudio from scratch. When plugging in the USBi during this re-installation, use a 2.0 port first and always.

It is also possible that your USBi has somehow bricked as my first one did shortly after receipt. Mine failed under identical circumstances (I had plugged it into a 3.0 port, not knowing the difference) although I cannot say for sure if that is why it quit. USBi issues do occur, as the thread

https://ez.analog.com/message/110986#110986 demonstrates. ADI has been willing to replace problem USBi boards.

Best regards,

Bob

ColemanR Reply
Jul 16, 2013 00:00

Thanks, Bob!

Vincent-Delhalle Reply
Jul 20, 2013 00:00

Thank you Bob.

Finally I did the installation back again and again and it did not work.

I don't know why but I removed the header connector and plug it back in and this seems to have solve the problem. Now it works fine.. I just don't get it.

Thanks all for your help.

KJBob Reply
Jul 20, 2013 00:00

Hi Vincent,

Sorry I sent you in the wrong direction... I'm wondering if a bad connection at the header is also what went wrong with my USBi. My difficulties were exactly the same as yours, but I never did troubleshoot it as far as you did. This is a bit ironic since I work for a contract manufacturer and deal with this sort of stuff all day! There's nothing worse than intermittent hardware in a software debug tool, so make sure you didn't get a "lemon". By all means examine (under magnification) the connection path, including the small ribbon cable's termination at the USBi, the condition of that cable, and the header on the -1701 board. Gently flex these connections while doing something that needs constant communication (for example, operating a Real-Time Display). Of course if you find any latent issue, you need not repair it yourself!

Best regards,

Bob

EZAdministrator Reply
Aug 2, 2018 00:00

This question has been assumed as answered either offline via email or with a multi-part answer. This question has now been closed out. If you have an inquiry related to this topic please post a new question in the applicable product forum.

Thank you,
EZ Admin